Customer Support Channels
A 1–hour Response Guarantee
Our user assistance crew is taught to rapidly take care of all cloud plans customers’ questions and help requests. Through our ticketing system, it will be possible to post your issue and a support team fellow member will likely get back to you in less than maximum 60 minutes. Basically, practice indicates that the general resolution time period is 20 minutes.
A Top–quality Support Service
Our customer assistance service is offered by a crew of qualified consultants who definitely are able to answer your query promptly. You could get hold of the tech support team by opening a support ticket from your Hosting Control Panel or by sending us an email. On business days, you may also contact us on the telephone or use the live chatting solution.
An Intuitive Help Section
The Control Panel supplies a thorough know–how base that is built–into all parts. In each area, you will find a Help press button which will load for you a variety of step–by–step tutorials on how to employ a selected feature or conduct a selected action. Also, we have created educational clips so its possible to get a better idea of the Control Panel’s interface.