There're lots of cloud hosting suppliers on the market today, however many of them are resellers who have limited resources, particularly in terms of support. One way to distinguish them is the option to contact the company over the telephone. The level of support that you will get via this particular method of communication may vary depending on the provider - a few of them offer experienced telephone support, various others offer general and customer support only because some issues are more time-consuming and it's faster and easier to be resolved with a ticket, especially if the issue has to be escalated. However, it is good to know that you could always reach your website hosting provider as there are plenty of small matters which can be managed effectively and in a very timely manner through a call, not mentioning that you will be able to get more details for the services even before you become a client.
Phone Support in Cloud Hosting
In case you choose to acquire one of our cloud plans, you will be able to get hold of our customer support crew over the telephone for 14 hrs a day. We will help you choose the perfect package for your sites since we believe that it is better to discuss such matters with a live person. In case you already own an account, we're able to help you with any sales/billing questions and general issues, even with some technical problems that do not involve too much time or escalation to an administrator because it will be more convenient to open a ticket for time-consuming problems so as to have the entire correspondence in a single place. We now have telephone numbers in the US, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with one of our agents.