24/7 Customer Support in Cloud Hosting
We provide 24/7 customer, billing and tech support for our cloud plans. Even if you are not our customer yet and you have some questions, we can assist you right away and supply you with the needed info, so as to give you the choice to make the best decision when you get a new hosting account. We're available any time, including weekends and holidays, and we provide you with various ways of communication to get in touch with us - phone, live chat, emails and support tickets. To make things easier for you, we have a couple of telephone numbers internationally, so you're able to call the one that is closer to you. The maximum response time for the emails and the tickets is one hour. The regular response time is no more than 15-20 minutes, which means that you can forget about waiting for days and nights to get assistance for any task or issue, regardless of its complexity.